Shared Services have come a long way since their inception, thanks to the power of automation, digitization, and the evolution of work. With an unwavering focus on process excellence, shared services have emerged as a crucial driver of success. This virtual analytics workbook takes you through the most pressing trends...

Unlock the Boundless Potential of Generative AI (Gen AI)! Embark on an exciting journey into the future of finance shared services with our insightful article. Delve into the remarkable ascent of this cutting-edge phenomenon, uncover how industry leaders harness Gen AI, learn how it can effortlessly revolutionize your business in...

In today's competitive business landscape, attracting and retaining top talent has become crucial for organizations' success. Shared services play a significant role in this pursuit by offering a centralized model where HR activities, such as recruitment, payroll, benefits administration, and employee relations, are consolidated and delivered as services to various...

Shared services and global business services (GBS) professionals are key to enhancing customer experience across the entire enterprise. By leveraging their skills and knowledge, organizations can consistently deliver high-quality services that meet or exceed customer expectations. In order to help drive a positive customer experience, however, shared services and GBS...

Check out the hottest tips and takeaways from SSOW in 2022. Talking points include Gen Z employees, GBS, leadership, value proposition, management and so much more. Read it now! 

Review the SSOW Orlando 2024 Post Show Report! This highlights who attended, key learnings, the connections attendees made and so much more. The report includes key highlights from the event, such as:Breakdown of Attendees Attendee & speaker testimonials Memorable experiences Impact award winners Social sharesAnd much more!

Download the Post Show Report to see everything you missed at SSOW in Vegas in 2023! From our renowned speakers to exclusive site tours, the Post Show Report gives you a comprehensive overview of the conference.

Check out the Past Attendee Snapshot to see who attended Shared Services & Outsourcing Week earlier this year! This snapshot provides an overview of the job titles and companies. Read it now!

The ROI Toolkit helps establish specific targets and objectives that are in line with your company's priorities, allowing you to maximize the value of your time at the event. Access the toolkit, to gain access to resources such as a justification letter, an expense calculator, and information on the advantages...

Get ready for a game-changing event in the world of shared services! SSOW promises to deliver the latest insights, best practices, and innovative strategies to revolutionize your shared services operations.

Present your approving manager with this customizable letter detailing the reasons why you should attend SSOW in 2024 and you'll be sure to receive approval to join us.

Check out the Post Show Report to see all the action that happened at Shared Services & Outsourcing Week this past March in Orlando including:Key ThemesSeniority Breakdown of AudienceFortune 500 Companies in AttendanceAll the Buzz on Social MediaExclusive On-site Networking Experiences And So Much More

This September at Shared Services & Outsourcing Week, heads of Shared Services & GBS are coming together to showcase thought-provoking keynotes, engaging discussion groups, immersive workshops, captivating off-site experiences, and learn from solution providers in our bustling Expo Hall.Check out the Agenda to see a full list of who's attending...

Download the Floor Plan and see the full layout of our reimagined Expo Hall at Shared Services & Outsourcing Week in Orlando including: Booth Locations Thought Leadership & Networking Pavilions Headshot Booth And More

Charise Gonzalez, Engagement Shared Service Value Manager at Leidos shares insight on digital transformation, how to transform your training program and more!

Hector Gonzalez, HRBP Corporate & HR Digital Transformation at Solistica shares insight on talent retention, employee engagement and successful technologies and processes in HR & digital transformation!

Jorge Monge, Director Sales Compensation & Solutions at Smith & Nephew shares insight on automating travel expenses, leveraging AI to enhance processes, the future of shared services and more!

Patrick McClain, Executive Director, HR Shared Services, at University of California, San Francisco shares insight on hybrid work, the rise of higher education and health & wellness!

Jamesetta Strickland, SVP and Head of Global Business Services at Iron Mountain talks about global business services (GBS) professionals can build leadership skills and emotional IQ while home and first hand knowledge on new technology for hybrid work.

Maureen Pratt, Senior Director, Corporate Affairs at Mars talks about culture initiatives she's implemented, how shared services organizations can increase productivity, the importance of stakeholder management and how she would advise executives on spotting the right stakeholders.

Ray Swetnam, Supplier Enablement Leader at Koch Global Services talks about implementation to reduce fraud to zero, how he stays ahead of the curve on risks, all about Koch's multi-layer approach to bank account change and the role of automation.