Fast Track Your Attendance

Access Your Sneak Peek at SSOW Autumn!

Access Your Sneak Peek at SSOW Autumn!

SSOW is heading out west! Join us in this September 23 - 26, for the 3rd Annual Shared Services and Outsourcing Week Autumn to explore today's biggest shared services drivers. Access the agenda preview for your first look at what's to come!

Fill out the form to download the brochure or email geena.monaco@iqpc.com to receive a copy via email.

Create a Service Culture: Lessons Learned from an “Undercover Boss”

Create a Service Culture: Lessons Learned from an “Undercover Boss”

Don Fertman, Chief Development Officer, Subway World Headquarters, presents on strengths, weaknesses and opportunities from his experience on the CBS reality show “Undercover Boss.” The show prompted changes to employee development and the execution of customer experience including the development of the brand’s Sandwich Artist Roundtables to give front-of-the-house staff a formal way to air challenges and suggestions to the franchisor. Discover how Subway World Headquarters makes sure decisions made in the “corporate ivory tower” are executable in the field and can enhance the customer experience.

SSOW Autumn 2019: Past Attendee List

SSOW Autumn 2019: Past Attendee List

Take a look at the industry professionals that attended last year - you can expect to see similar people this year! Don’t miss your opportunity to meet face-to-face with these decision-makers.

SSOW Autumn Media Kit

SSOW Autumn Media Kit

Learn more details about how you can become an official partner with Shared Services & Outsourcing Week Autumn!

A Letter to Convince Your Boss

A Letter to Convince Your Boss

Present your approving manager with this customizable letter detailing the reasons why you should attend SSOW Autumn and you'll be sure to receive approval to join us.